Data protection

1. Data protection at a glance

General information

The following information provides an easy-to-understand overview of what happens with your personal information when you visit our website. Personal information is any data with which you could be identified. Detailed information on the subject of data protection can be found in our Privacy Policy below.


Data collection on our website

Who is responsible for data collection on this website?

Data is collected on this website by the website operator. You can obtain the website operator’s contact details from the legal notice on this website.

How do we collect your data?

Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This data consists primarily of technical data such as the browser, IP address and operating system you are using or when you accessed the page. This data is collected automatically as soon as you access our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how you use the site.

What are your rights regarding your data?

You have the right at any time to obtain information free of charge on the origin, recipients and purpose of your stored personal data. You also have the right to have this data corrected, blocked or deleted. You may contact us via the address provided in the legal notice about this and any other questions you may have about data protection at any time. Moreover, you have the right to file complaints with the competent supervisory authority.


Data collection on the csi Nextcloud Website

When visiting the the csi Nextcloud Webseite (without login) certain data will be collected by our IT systems. This data consists primarily of technical data such as the browser, IP address and operating system you are using or when you accessed the page. This data is collected automatically as soon as you access our website. No further data will be collected before the login.

After login into our cloud service, data wil be processed according to the terms of service that you have confirmed.


Analytics and third-party tools

When visiting our website, statistical analyses may be made of your browsing behaviour. This happens primarily using cookies and analytics. The analysis of your browsing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General notes and mandatory information


The protection of your personal data is a very important concern to the site operators. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this Privacy Policy.

If you use this website, various pieces of personal data will be collected. Personal information is data with which you can be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how this is accomplished and for what purpose.

Please note that data transmitted via the internet (such as via email communication) may be subject to security breaches. Complete protection of data against third party access is not possible.


Information about the controller

The controller responsible for data processing on this website is:

csi Verwaltungs GmbH
Robert-Mayer-Straße 10
74172 Neckarsulm

Phone: +49 (0)7132 93 26-0
E-mail: infocsi-onlinede

The controller is the natural or legal person which, alone or jointly with others, makes decisions regarding the purposes and means for processing personal data (such as names, email addresses and similar).


Withdrawal of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.


Right to file complaints with the competent supervisory authority

In the event of data protection breaches, the data subject has the right to file a complaint with the competent supervisory authority. The competent supervisory authority in data protection matters is the data protection officer of the federal state in which our business is domiciled. The following link contains a list of data protection officers and their contact details:


Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.


SSL / TLS encryption

This website uses SSL and TLS encryption for security reasons and to protect the transmission of confidential content such as orders or enquiries you send to us as the site operators. You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, third parties cannot read the data you transmit to us.


Access, blocking, deleting

You are entitled within the scope of applicable laws to be informed at any time and free of charge about your personal data which is stored, its origin and recipients and the purpose of data processing as well as correction, blocking or deletion of said data if applicable. You may contact us via the address provided in the legal notice about this and any other questions you may have about personal data at any time.


Objection against advertising e-mails

The use of contact data published within the bounds of the disclaimer obligation to send advertising and information that is not expressly requested is hereby forbidden. The site operators expressly reserve the right to take legal action in the event that advertising information is sent through unrequested spam e-mails.

3. Data protection officer

Mandatory data protection officer

We have appointed a data protection officer for our company.

csi Verwaltungs GmbH
Martin Lücke
Robert-Mayer-Straße 10
74172 Neckarsulm

E-Mail: datenschutzcsi-onlinede

4. Data collection on our website


Some of the internet pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files, which are placed on your computer and stored by your browser.

Most of the cookies we used are what are referred to as session cookies. They are deleted automatically after you end your visit. Other cookies remain on your device until you delete them. These cookies enable us to identify your browser the next time you visit us.

You can configure your browser to notify you when cookies are placed and to only permit cookies in exceptions, to exclude the acceptance of cookies in particular cases or in general as well as to automatically delete the cookies when you close your browser. Deactivating cookies may limit the functionality of this website.

Cookies required to carry out electronic communications or provide certain functions you desire (e.g. the shopping cart function) are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies in order to provide and optimise its services without technical errors. Insofar as other cookies are stored (such as cookies used to analyse your behaviour on the website), they are discussed separately in the privacy policy.

Your cookie Settings can be changed here.

Server log files

The website provider collects and stores information automatically in server log files, which your browser transmits to us automatically. These are:

  • browser type and version
  • used operating system
  • referrer URL
  • host name of the accessing device
  • Time of the server request
  • IP address

This data is not combined with other data sources.

The legal basis for data processing is Art. 6 (1) (f) GDPR. We save this data for security reasons, to detect and prevent attacks on our website.


Contact form

If you send enquiries to us through the contact form, we will store the information you supplied in the contact form including any contact details for the purpose of processing your enquiry. We will not share this data without your consent.

The data entered into the contact form is therefore processed exclusively due to your consent (Art. 6 (1) (a) GDPR). You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The data you enter into the contact form remains with us until you request that we delete it, withdraw your consent to its storage, or the purpose for which the data was stored becomes obsolete (e.g. after your enquiry has been processed). Mandatory statutory provisions - particularly record retention periods - remain unaffected.

5. Analytics tools and advertising

Google analytics

We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website as well as advertising measures. 

Google Analytics is a web analytics service operated and provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes website usage data on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data.

During your website visit, the following data is recorded, among others:

  • Pages viewed
  • Orders including sales and products ordered
  • The achievement of "website goals" (for example, contact requests and newsletter sign-ups)
  • Your behavior on the pages (for example, dwell time, clicks, scrolling behavior)
  • Your approximate location (country and city)
  • Your IP address (in shortened form, so that no clear assignment is possible)
  • Technical information such as browser, Internet provider, terminal device and screen resolution
  • Source of origin of your visit (i.e. via which website or advertising material you came to us)

This data is transferred to Google servers in the USA. We would like to point out that the same level of protection under data protection law cannot be guaranteed in the USA as within the EU. 

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized during future website visits.

The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent it with the one-time installation of the browser add-on to disable Google Analytics or by rejecting cookies via our cookie settings dialog.



We use Hotjar to better understand the needs of our users and to optimize the offer and experience on this website. Using Hotjar's technology, we get a better understanding of our users' experiences (e.g., how much time users spend on which pages, which links they click, what they like and dislike, etc.) and this helps us tailor our offerings to our users' feedback. Hotjar works with cookies and other technologies to collect data about our users' behavior and about their devices, in particular IP address of the device is collected and stored only in anonymized form, such as screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), language preferred to view our website. Hotjar stores this information as our processor in accordance with Art. 28 DSGVO in a pseudonymized user profile.  


LinkedIn Insight Tag

Our website uses the conversion tool "LinkedIn Insight Tag" of LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of, among other things, the following data: IP address, device and browser properties, and page events (e.g. page views). This data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days. LinkedIn does not share any personal data with csi Verwaltungs GmbH, but offers anonymized reports on website audience and display performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. csi entwicklungstechnik can use this data to display targeted advertising outside its website without identifying you as a website visitor. For more information on data protection at LinkedIn, please refer to the LinkedIn privacy policy.

LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To disable the Insight tag in Linkedin directly click here.



6. Newsletter

Newsletter data

If you wish to receive the Newsletter offered on our website, we will need your e-mail address, as well as information that allows us to verify that you are the holder of the provided e-mail address and that you agree to the receipt of the Newsletter. Additional data is not collected i.e. only on a voluntary basis. We use this data exclusively for the transmission of the requested information and we do not disclose this data to any third party.

The data entered into the Newsletter registration form is processed exclusively based on your consent (Art. 6 (1) (a) GDPR). You may withdraw your consent to the storage of the data, the e-mail address, as well as their use for the transmission of the Newsletter at any time, e.g. by using the “unsubscribe” link in the Newsletter. The withdrawal of consent does not affect the lawfulness of prior data processing operations.

We store the data provided to us for the receipt of the Newsletter until you unsubscribe from the receipt of the Newsletter and we will delete this data after you unsubscribed from the receipt of the Newsletter. Data stored at us for other purposes (e.g. email addresses for the member area) remain unaffected.

7. Plugins and tools

Google Maps

This website uses the Google Maps service via an API. These services are provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a server belonging to Google in the USA and stored there. The provider of this website has not control over this transmission.

We use Google Maps in the interest of ensuring an appealing presentation of our online offers and to make it easy to find the locations we specify on the website. This constitutes a legitimate interest in the meaning of Art. 6 (1) (f) GDPR.

You can find more information about what Google does with user data in their privacy policy: